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Benefits and Costs of Closed Innovation Strategy: Analysis of Samsung’s Galaxy Note 7 Explosion and Withdrawal Scandal

Title
Benefits and Costs of Closed Innovation Strategy: Analysis of Samsung’s Galaxy Note 7 Explosion and Withdrawal Scandal
Authors
Yun, Jinhyo JosephJeon, JeongHwanPark, KyungBaeZhao, Xiaofei
DGIST Authors
Yun, Jinhyo Joseph
Issue Date
2018-06
Citation
Journal of Open Innovation: Technology, Market, and Complexity, 4(20), 1-20
Type
Article
Article Type
Article
Author Keywords
Benefits of closed innovationClosed innovationCost of closed innovationNot invented here syndromeSamsung Galaxy Note 7 explosion
ISSN
2199-8531
Abstract
The Samsung Galaxy Note 7 has been withdrawn from the market after a number of the devices exploded after its launch in 2016. Our research seeks to answer three questions and proceeds as follows. Did the closed innovation of Samsung trigger the Galaxy Note 7 withdrawal? If so What are the costs and benefits of Samsung's closed innovation? From among the qualitative inquiry methods, this study used case study research. From this research, we isolated three important implications. The first is the benefit and cost of Samsung Electronics' closed innovation strategy. The second is the internal impact of the Galaxy Note 7 explosions on Samsung Electronics. The third is that success in open innovation strategies requires a great investment to produce strong effects. © 2018 by the authors.
URI
http://hdl.handle.net/20.500.11750/9394
DOI
10.3390/joitmc4030020
Publisher
MDPI AG
Related Researcher
Files:
Collection:
Convergence Research Center for Future Automotive Technology1. Journal Articles


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