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Issue Date Title Author(s) Journal View
2023-06
상급자의 비경제적 보상(칭찬과 사과)이 고객지향성에 미치는 영향: 사회적 자긍심과 회사만족도의 매개효과를 중심으로

고진용 ;  풍티타잉응아 ;  박종래 ;  여준상

서비스마케팅저널, v.16, no.1, pp.79 - 94, 2023-06

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